Businesses are incredibly vulnerable to online reputation attacks. Virtually anyone with a motive can seriously harm a business’s reputation online. If your company is experiencing an online reputation crisis, we can quickly assemble a team with the skills and experience to handle your situation. Internet crises are often complicated. Developing successful solutions for our clients requires an analysis of all the potential solutions, including legal, PR, cyber investigative, search engine optimization, or a combination thereof. Accordingly, in an online crisis, the Vorys internet defamation group collaborates with third parties, including service providers in our network, to develop creative solutions for our clients’ problems.
For example, in certain cases, we work with our strategic communications team to craft appropriate messages, while using and applying our legal skills to protect our clients from liability. We also work with communications professionals to develop strategies to mitigate our client’s reputational damages prior to filing, and during, a lawsuit if one is necessary. In other instances, we work with experts to try to remove damaging material as expeditiously as possible or work with clients to negotiate confidential resolutions to minimize the further spreading of harmful information. We have brought on internet marketing consultants to assist clients in recovering money lost from damages caused by reputational crises on the internet.